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TitleDateStart TimeDurationRegister
3CX Basic Training The 3CX Basic Certification covers the fundamentals to be able to correctly setup and configure your PBX.

This webinar will cover the basic concepts of getting 3CX up and running as well as basic troubleshooting techniques and will ultimately prepare you to pass the 3CX Basic exam.

There will be some 15-minute breaks for morning / afternoon tea, with a 30-minute break for lunch.

Modules covered:
1. Installing 3CX
2. Firewall Configuration
3. The 3CX Apps
4. Provisioning Local IP Phones

***Lunch Break***

5. SIP Trunks
6. Voicemail
7. Digital Receptionists
8. Ring Groups

For more information, visit: https://www.3cx.com/3cxacademy/videos/basic/
19/1/202210:30am AEDT6 hours
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3CX Intermediate Training Congratulations on passing the 3CX Basic Certification test! To continue enhancing your 3CX knowledge you can now move on to the 3CX Intermediate Certification. This certification covers more advanced and complex configuration options within 3CX, such as, extension groups and rights, configuring remote extensions via STUN or SBC, backups and more. The Intermediate Certification will prepare you for the last certification stage, the 3CX Advanced Certification.

This session will include 15-minute breaks for morning / afternoon tea as well as 30-minute break for lunch.

Modules covered:
1. 3CX in the Cloud
2. Backup & Restore
3. Call Recordings
4. Provisioning Remote IP Phones

***Lunch Break***

5. Hot Desking
6. User Profiles & Forwarding Rules
7. User Groups & Rights
8. Time Based Scheduling

For more information, visit: https://www.3cx.com/3cxacademy/videos/intermediate/
26/1/202210:30am AEDT6 hours
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3CX Advanced Training The last certification of the 3CX Academy course is the Advanced Certification. This course consists of seven modules which cover the more advanced settings of 3CX.

There will be 15-minute breaks for morning / afternoon tea as well as a 30-minute break for lunch.

Modules covered:
1. Messaging
2. Call Queues
3. Advanced Inbound Routing
4. Bridges

***Lunch Break***

5. Advanced Outbound Routing
6. Security & Anti-Fraud
7. Basic Troubleshooting

For more information visit, https://www.3cx.com/3cxacademy/videos/advanced/
2/2/202210:30am AEDT6 hours
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